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Advanced Management
Certificate Series
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The Advanced Supervisory Skills Certificate Series prepares today’s manager and supervisor to effectively improve interpersonal working relationships and provide enhanced employee productivity to support strategic goals.
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Building upon the Supervisory Skills Certificate series, this program adds unique and specific skill sets. Key components of this seminar series include leadership, team building, and evaluation of staff. This seminar will complete the supervisory skill sets each supervisor and manager should possess to ensure a productive and cohesive staff.
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| Are you ready to ready to enter a corridor that leads to greater management skills and techniques? |
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Day One:
The Leadership Dimension
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| What leadership style do you exhibit? |
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Primal Leadership in Banking
Action-Centered Leadership Model
Characteristics of an Effective Leader
Prioritizing Leadership Issues
Exercise: Self-Analysis - A Leadership Audit
Bridging the Leadership Gap
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Day Two:
Team-Building Techniques
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Team-Building Ground Rules
Team Relationships Continuum
Exercise: "Selecting the Best Team"
Stragegies for "Moving Along the Continuum"
Team Stages of Growth
Establishing the Team Culture
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| How well do you work with a team? |
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Day Three:
Leadership Competencies
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| Do you have the necessary leadership competencies or are you fooling yourself ~ and others? |
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Problem-Solving and Decision-Making Criteria
Presentation Strategies
Critical Incident Analysis
Group Analysis and Collaberation Methods
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This program is intended for experienced supervisors who have sophisticated manageral positions. Those who have completed the Supervisory Skills Certificate Program or who have three years of on-the-job supervisory experience, are eligible for this series.
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| Do your management skills help you to stand out from the crowd, or are you lost in a sea of mediocity? |
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To obtain the Advanced Supervisory Skills Certificate, participants must attend all three sessions.
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